Cleaning ADVICE
Carpets are an important investment, but also an expensive one. A carpet that is properly cleaned and cared for will last, on average, twice as long which is why it’s crucial to maintain your carpet to maximise longevity.
Download a copy of Cleaning and maintenance guide and keep it in a safe place for when you need it.
Regular cleaning will help to keep your Brockway carpet looking great. Here are a few simple tips to care for your carpet:
- Opting for doormats at the entrance to your home will help to trap grit and dirt, preventing it from entering the home and staining your carpet.
- In the first few weeks of having your carpet, vacuum as much as possible, ideally daily. This will ensure that loose fibres are removed, preventing them from working their way into the surface. Regularly vacuuming also not only helps to prevent unwanted dirt from working its way into the carpet fibres but also helps to keep the tufts of your carpet upright, maintaining the soft, brand new look for longer.
- Opt for a vacuum cleaner that has brushes or a beater bar if you have a cut pile carpet. Or, for loop pile carpets, one without brushes is best, or raise the beater bar as any abrasive action could result in pilling.
- Use scissors to trim any piece of carpet fibre that stands out above the surface to the level of the other tufts. Do not pull it out, this can cause irreversible damage to your carpet.
- We recommend immediate spot cleaning of spillages and cleaning should be done with a 'suction only' vacuum, any abrasive attachments should be removed and beater bars lifted on upright versions.
HOW TO TRY TO PREVENT MOTH DAMAGE
Preventing moths from entering your home can be difficult, but there are a few essential steps you can take to reduce the chances of an infestation. Moths typically live outdoors in bird nests, they can be carried into your home on footware or pets. To prevent the moth entering your home is a good starting point.
- Use fly screens or make sure you close your curtains at night, therefore reducing the chance of moths entering through doors and windows.
- Vacuuming regularly even in hidden, less frequently used areas.
- Check skirting boards, under sofas, under beds and behind curtains.
- If you do find moth eggs, try to remove them before they hatch.
If you think you have a moth problem, there are DIY products available that will help:
- Moth papers
- Moth traps
- Insecticide sprays
If you have an infestation of a larger area, then we recommend getting a professional in to treat the problem.
Brockway Carpets Warranty
Brockway Carpets has a 5-year warranty against all types of manufacturing fault and will investigate any complaint raised of this nature. There is also a 5-year guarantee against Delamination, Moth Attack and Pile Reversal on all ranges. In any of these instances, the complaint will need to be confirmed by an Independent Inspection in situ (arranged by ourselves), at which point we will offer a one-time replacement. Please be aware that after the first two years, there will be a 20% depreciation per year on the total invoice value of the carpet involved.